Inn Policies

General Policies

All rates are based on double occupancy and access to all common area amenities.

Connecticut State Rooms Tax (15%) is not included in the standard daily rate and is, therefore, additional.


We happily welcome all children to our property


Pets are welcome in our Woodside Building as well as our Sunnyside Pet Room.  A charge of $25 will be assessed per night for guests that bring their furry friends along.

No Smoking

Smoking is not permitted in any guest room or public space at Interlaken.  Non-compliance will result in a minimum surcharge of $250.  Please, for the comfort and benefit of all, keep smoking to the designated areas on property.

Arrival and Departure

Check-in time is at 4pm.  Check-out time is 11 a.m. 

Deposit Policies

All stays require one night's stay plus tax deposit taken at the time of reservation, unless otherwise noted.

Cancellation Policies

Cancellations are a significant risk to our ability to maintain our business. We recognize life can get in the way of your plans for a peaceful retreat, however, we highly recommend guests consider Trip Cancellation Insurance through any number of vendors to secure your stay and eliminate the cost of non-refundable deposits and payments due to you of a cancelled reservation.

Refunds of advanced deposits, less a $25.00 fee from the credit card company, will be made if cancellation is made more than 7 days prior to your confirmed arrival for non-holiday, non-special event reservations.  All holidays and special event dates hold a 30 day cancellation policy.

If you cancel your reservation inside of this policy, you will forfeit your deposit amount.

A full deposit is required when making a reservation for the Penthouse Suite, Basha Cottage, and the Lakeside Cottage. There is a 2 night minimum for these accommodations. These reservations are not able to be cancelled and are non - refundable.


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